Privacy Policy
Introduction
Celiapp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
We collect the following types of information:
- Personal Information (username, email address, password, dietary preferences, years of celiac diagnosis)
- Personal health information (voluntary diagnosis information, dietary needs)
- Usage Data (app interaction, poll responses, reviews)
- Device Information (device type, operating system)
- Information shared through device setting (location, photos)
- Analytics Data (app performance, crash reports)
How Do We Collect Your Data
You directly provide Celiapp with most of the data we collect. We collect data and process data when you
- Register online
- Voluntarily complete a survey, or poll
- Scan products
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Improve the functionality and accuracy of our product offerings
- Personalize products and services to each user
- Improve user experience
- Analyze app usage patterns
- Respond to your requests and support needs
Data Storage and Security
All data is stored securely in Firebase and Google Cloud Platform (GCP)
- End-to-end encryption for personal data
- Regular security audits
- Regular backup procedures
Data Retention
Celiapp will keep your user data for as long as you maintain an active account. Once this time period has expired, we will delete your data by permanently removing it from our Firebase and GCP databases.
Celiapp retains:
- Account data: Until account deletion
- Scan history: 12 months
- Reviews: Indefinitely (linked to products)
- Analytics data: 24 months
- Crash reports: 90 days
Third-Party Services
We use the following third-party services: Firebase (data storage and authentication) Expo (app development platform) OpenAI (GPT-4 Vision for product scanning) Perplexity AI (product analysis) Google Cloud Platform (database hosting) Google Cloud Storage (image storage)
Your Rights
You have the right to:
- Access your personal information
- Request correction of your data
- Restrict or object processing of personal data under certain conditions
- Delete your account and associated data
- Opt-out of non-essential data collection
- Request data export
Data Portability
Users can request a copy of their:
- Account information
- Review history
- Scan history
- Poll responses
Contact info@theceliapp.com for data export requests.
iOS App Specific Information
- We do not track users across apps and websites
- We comply with Apple's App Tracking Transparency framework
- Users can opt-out of analytics collection through device settings
- Required data: Authentication, basic profile
- Optional data: Photos (for scanning), dietary preferences
- Analytics: App performance, feature usage
International Data Transfer
- Data may be processed in different countries
- We ensure appropriate safeguards are in place
- We comply with international data protection laws
Cookies and Local Storage
Our app uses local storage to maintain your session and preferences. We use Firebase authentication tokens to keep you logged in. We do not use traditional browser cookies as this is a mobile application.
Privacy policies of other websites
The Celiapp website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect information from children under 13 years of age.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Users will be notified of any material changes.
Contact Us
For questions about this Privacy Policy, please contact us at info@theceliapp.com.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Celiapp has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's office.
Website: https://oic-ci.gc.ca/en
Email: general@oic-ci.gc.ca
Address: 30 Victoria Street
Gatineau, Quebec K1A 1H3
How to contact us
If you have any questions about Celiapp's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. You should expect a response within 1 month.
Email us at: info@theceliapp.com
