Privacy Policy

Effective Date: August 5, 2025
Last Updated: August 5, 2025

1. Introduction

Welcome to Celiapp ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services. Please read this Privacy Policy carefully. By using our App, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account or use our services, we may collect:

Account Information:

Email address
Username
Password (encrypted)

Health and Dietary Information:

Celiac disease diagnosis status and year
Dietary preferences and restrictions
Food allergies and sensitivities
Product reviews and ratings you submit

User-Generated Content:

Product reviews and comments
Safety and taste ratings (1-5 scale)
Poll responses and community interactions
Saved product lists

2.2 Information Collected Automatically

Device and Usage Information:

Device type, operating system, and version
App usage patterns and feature interactions
Session duration and frequency of use
Crash reports and error logs

Location Information:

Approximate location (with your permission) for enhanced product recommendations
Location data is not stored permanently and is only used during active sessions

Camera and Photos:

Images you take or select for product scanning
Photos are processed for product identification and then deleted from our servers
We do not store or access your device's photo library without permission

2.3 Information from Third-Party Services

Firebase Authentication:

User authentication data through Google Sign-In
Unique user identifiers for account management

Google Sign-In:

Basic profile information (name, email) when you choose to sign in with Google
Google account identifiers for authentication purposes

3. How We Use Your Information

We process your data based on consent (health information), legitimate interests (app functionality), and contract performance (subscriptions).

We use your information to:

Provide and improve our App services
Personalize your experience and product recommendations
Process and respond to your reviews and feedback
Send you important updates about our services
Analyze usage patterns to improve app functionality
Ensure the security and integrity of our services
Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

With Your Consent: When you explicitly agree to share information
Service Providers: With third-party services that help us operate our App (Firebase, Google Cloud, etc.)
Legal Requirements: When required by law or to protect our rights and users
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication protocols
Secure cloud infrastructure through Google Cloud Platform

6. Data Retention

We retain your information for different periods based on the type of data:

Account Information: Until you delete your account
Health and Dietary Data: Until you delete your account or remove the information
Product Reviews: Indefinitely (anonymized if account is deleted)
Usage Analytics: Up to 24 months
Photos for Scanning: Immediately after processing
Crash Reports: Up to 90 days

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Update or correct your information
Deletion: Request deletion of your account and data
Data Portability: Request export of your data
Opt-out: Withdraw consent for optional data collection
Restriction: Limit processing of your information

To exercise these rights, contact us at info@theceliapp.com

8. Third-Party Services

Our App integrates with the following third-party services:

Firebase: Authentication and database services
Google Cloud Platform: Cloud infrastructure and storage
OpenAI GPT-4 Vision: Product image analysis
Perplexity AI: Enhanced product information
Expo: Mobile app development platform

Each service has its own privacy policy, which we encourage you to review.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place and comply with applicable data protection laws.

10. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy in the App
Sending an email notification (if you have provided an email address)
Displaying a prominent notice in the App

Your continued use of the App after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@theceliapp.com
Response Time: We will respond within 30 days

13. Regulatory Information

For users in specific jurisdictions:

California Residents (CCPA)

You have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how it's used.

European Union Residents (GDPR)

You have rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with a supervisory authority.

Canadian Residents

If you wish to report a complaint, you may contact the Privacy Commissioner of Canada:

Website: https://www.priv.gc.ca
Email: info@priv.gc.ca
Address: 30 Victoria Street, Gatineau, Quebec K1A 1H3